Terms of Service
Last updated: December 28, 2025
1. Identity and Parties
These Terms of Service ("Terms") act as a binding agreement between you ("User") and FloatCastle LLC ("Company", "We", "Us"), doing business as LofiCozy.
2. Description of Service
LofiCozy provides a web-based focus and relaxation tool featuring ambient sounds and text-based stories. The Service is provided "as-is" for personal productivity purposes.
3. User Accounts
You are responsible for maintaining the security of your account. FloatCastle LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
4. Subscription & Payments
Subscriptions are billed in advance on a recurring basis. All payments are processed securely via third-party payment processors (e.g., Stripe).
Privacy Policy
1. Information Collection
FloatCastle LLC collects minimal information essential for operation:
- Account information (Email address).
- Usage metrics (Anonymized).
2. Data Usage & Protection
We do not sell your personal data. Your data is used solely to provide and improve the LofiCozy service.
Refund Policy
14-Day Money-Back Guarantee
If you are not satisfied with your LofiCozy subscription, FloatCastle LLC offers a full refund within 14 days of your initial purchase.
Contact for Refunds
Please contact us at support@loficozy.com. We aim to process all requests within 3-5 business days.