Terms of Service

Last updated: December 28, 2025

1. Identity and Parties

These Terms of Service ("Terms") act as a binding agreement between you ("User") and FloatCastle LLC ("Company", "We", "Us"), doing business as LofiCozy.

2. Description of Service

LofiCozy provides a web-based focus and relaxation tool featuring ambient sounds and text-based stories. The Service is provided "as-is" for personal productivity purposes.

3. User Accounts

You are responsible for maintaining the security of your account. FloatCastle LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Subscription & Payments

Subscriptions are billed in advance on a recurring basis. All payments are processed securely via third-party payment processors (e.g., Stripe).

Privacy Policy

1. Information Collection

FloatCastle LLC collects minimal information essential for operation:

2. Data Usage & Protection

We do not sell your personal data. Your data is used solely to provide and improve the LofiCozy service.

Refund Policy

14-Day Money-Back Guarantee

If you are not satisfied with your LofiCozy subscription, FloatCastle LLC offers a full refund within 14 days of your initial purchase.

Contact for Refunds

Please contact us at support@loficozy.com. We aim to process all requests within 3-5 business days.